Thank you for shopping at Furniture3dmodels. Didn’t get what you needed? Contact our support team within 30 days of your purchase. As a guideline, this is how we generally approach things:
- • We’ll fix anything we can to meet your deadline.
- • We’ll help you to find a suitable replacement and test it for you.
- • We’ll grant a full refund If your purchase is broken or misrepresented.
Frequently Asked Questions
1. What should I do if I didn't get what I needed?
Contact our support team and let us know your deadline and what you need. We'll check the issues and propose a technical fix, or a refund, or an exchange to make it right for you.
2. What is the deadline for contacting the support team for refund?
You should contact our support team within 30 days of your purchase.
3. What happens if my purchase is not faulty or if it's been more than 30 days since I bought it?
Please note that we reserve the right to limit or decline refund requests for items that are not faulty or purchased more than 30 days prior to the request.